Support
Whether you need help online over the phone, onsite or at home we are here.
you can let us know what you need in any of the following ways:-
- Call the office (Mon to Fri 9am to 5.00pm)*
- Out of hours support*
- Email us:- support@lansalot.co.uk
- Contact us via the Contact Form below
- Download our remote support software
Once we know you need our support we will arrange a slot in the work schedule to help you with issues / fixes / updates etc.
*out of hours support available for maintenance customers ONLY
Submit a Ticket
If you are a Lansalot Limited maintenance customer and require support please submit the form below to create a ticket. We will respond via our ticketing system within your standard SLA.
If you would like to make a new enquiry please use the form on the Contact page and we will respond within our standard working hours. (Monday to Friday 9am to 5pm – exclucing Weekends and bank holidays)