Call for Support – 01527908316

Call us on our main support number: 01527908316

Knights in Shining Armour

Lansalot provides IT computer services to the small business and residential sectors, with free unbiased advice for all types of issues from BIG to small. By continuing to click on and visit other parts of this site you are agreeing to our cookie policy – click here for full details, or if you are not […]

ESET – Internet Security @ it’s Best

ESET Smart Security – STAY SAFE The ONLY anti-virus / Security Suite we recommend. With perfect solutions for PCs running Windows or Linux MAC computers – yes they CAN get viruses too Smartphones Servers and business environment, including Microsoft Exchange email server Why we recommend Eset (in no particular order): Fastest system we have found […]

Internet Connection – Broadband vs Ethernet

The internet is the same internet no matter how you connect to it – right?   If you’ve heard terms like ‘superfast broadband’ or 4G and have ever used their predecessors, ADSL and 3G, then you’ll know there are many differences between the technologies and what you can do with them.   This also goes […]

UK Number Porting Process

Number porting is the process of keeping your telephone number when you change supplier. Technology has made the technical aspect of this process easier for providers to achieve, but the paperwork process involved can be incredibly frustrating. Aside from the commercial and technical relationships required to be in-place between providers before porting is possible, the […]

Working from home Guidance – VOIP phones

With the Coronavirus progressing and advice from government that we should work from home where possible, many customers are asking us about the options for answering their phones from home. Here’s a quick rundown of the options:   Forward to mobile: It is possible to forward calls to your mobile but typically forwarding a main […]

Jonathan Povah (JP)

Jonathan aka JP is a great addition to the team. JP has been with us since October 2018, joining us as a Senior Support Engineer after working for a large Multinational Technology enterprise for the previous 8 years. Working in the software and IT industry for over 20 years, JP brings a wide range of […]

Jay Rixon

Jay is the Operations Director and Administrator, she is your first port of call for new business, whether you come into the office or phone in. She deals with all of our administration including invoicing and can assist you with most accounts queries.

VOIP Full Ratecard

Standard Ratecard for VOIP services. This table shows a comprehensive list of all standard call charges. Bespoke customer packages are available on request. Code Route Destination Outbound Minimum Charge Connection Charge 93 Afghanistan Proper 0.3014 0.01 0 93 Afghanistan Mobile 0.3792 0.01 0 355 Albania Proper 0.1962 0.01 0 355 Albania Mobile 0.4806 0.01 0 […]

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Telephony Dispute and Complaints Policy

We are committed to providing an excellent and transparent service to our clients, and resolving queries as quickly as possible. We are required by Ofcom to publish a code of practice, detailing how we will work to resolve any complaints and disputes, and what you can do if a satisfactory resolution can’t be found within […]

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Emergency Services Information

We provide access to emergency and non-emergency services through our service. Emergency services are available on 999 and 112, whilst non-emergency services include 101, 111, and services starting 116. Calls made via VoIP to the emergency services including 999, 112 and any other such numbers; i. are delivered initially to a contact centre, who will […]

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Tariffs and Charges – VOIP Services (Voice over Internet Protocol)

Our Hosted VOIP PBX system is charged at 3 rates, Bronze, Silver or Gold. All extensions are billed at the same rate per month of £7.50 | £10 | £12.50 Bronze service includes only basic access to the system and support for issues. It does not include any changes you require us to make to […]

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Tariffs and Charges – Traditional Telephone Services

Traditional telephony services we offer include: Analogue Line Installation = £99 Analogue Line Rental per month (No Care/Standard Care/Ultra Care) NA | £17 | £29 VDSL Broadband activation = £50 VDSL Broadband, per month, speed Up to 40/10 or 80/20 £30 | £35 Mobile Broadband packages are 30-day SIM-only contracts, where cost per month is […]

GDPR – Have Your Say

Lansalot Limited needs INPUT! ***Please read carefully right to the bottom as this applies to EVERYONE who has dealt with Lansalot Limited*** We need this data so we can make sure our systems are all up to date, so that we manage your data correctly and only hold relevant data that allow us to carry […]