GDPR – Have Your Say

Lansalot Limited needs INPUT! ***Please read carefully right to the bottom as this applies to EVERYONE who has dealt with Lansalot Limited*** We need this data so we can make sure our systems are all up to date, so that we manage your data correctly and only hold relevant data that allow us to carry […]

Knights in Shining Armour

Lansalot provides IT computer services to the small business and residential sectors, with free unbiased advice for all types of issues from BIG to small. By continuing to click on and visit other parts of this site you are agreeing to our cookie policy – click here for full details, or if you are not […]

ESET – Internet Security @ it’s Best

ESET Smart Security – STAY SAFE The ONLY anti-virus / Security Suite we recommend. With perfect solutions for PCs running Windows or Linux MAC computers – yes they CAN get viruses too Smartphones Servers and business environment, including Microsoft Exchange email server Why we recommend Eset (in no particular order): Fastest system we have found […]

© Lane Erickson

Telephony Dispute and Complaints Policy

We are committed to providing an excellent and transparent service to our clients, and resolving queries as quickly as possible. We are required by Ofcom to publish a code of practice, detailing how we will work to resolve any complaints and disputes, and what you can do if a satisfactory resolution can’t be found within […]

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Emergency Services Information

We provide access to emergency and non-emergency services through our service. Emergency services are available on 999 and 112, whilst non-emergency services include 101, 111, and services starting 116. Calls made via VoIP to the emergency services including 999, 112 and any other such numbers; i. are delivered initially to a contact centre, who will […]

© Georgii Dolgykh

Tariffs and Charges – VOIP Services (Voice over Internet Protocol)

Our Hosted VOIP PBX system is charged at 3 rates, Bronze, Silver or Gold. All extensions are billed at the same rate per month of £7.50 | £10 | £12.50 Bronze service includes only basic access to the system and support for issues. It does not include any changes you require us to make to […]

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Tariffs and Charges – Traditional Telephone Services

Traditional telephony services we offer include: Analogue Line Installation = £99 Analogue Line Rental per month (No Care/Standard Care/Ultra Care) £17 | £29 VDSL Broadband activation = £50 VDSL Broadband, per month, speed Up to 40/10 or 80/20 £30 | £35 Mobile Broadband packages are 30-day SIM-only contracts, where cost per month is based on […]

Protect yourself against hackers

  A client of ours recently reported their email account was hacked. Without going into any specific details of this, here are some words of advice:   Wifi Networks When using free wifi networks, often there is no encryption between you and the network. That means you can only rely on encryption end-to-end, such as […]

Encrypting your emails

Recently we have been asked by a client about sending encrypted emails, so this was written in response to their query, as it’s likely to crop up again with the GDPR edging ever closer. The first question perhaps should be, do I need to encrypt my email? This could be answered ‘no’ if you don’t […]

NHS Ransomware Attack 12th May 2017

Here’s a copy of an email sent to our maintenance customers following the high-profile 12th May Ransomware attacks which affected a number of NHS services . Important – please read and distribute to all computer users.   You will no doubt be aware that on Friday the NHS as well as the rest of the […]

How Ransomware Works

There’s been a lot of talk about Ransomware recently, so here’s some information about what they are and how they work.   A mass email is sent containing malicious code. Often this is hidden inside  or disguised as a zip file, word or excel document attachment Once opened, the code contacts a central server and […]

Ye Olde Helpdesk

—– YeOldeHelpdesk is Coming Soon —– We operate a great helpdesk that allows you to report or book in your jobs or faults. You will be kept up to date with your ticket via email or phone call if your system is down giving you complete peace of mind everything is being done to get […]

Web Services

Literally hundreds of companies offer web related services. We offer you Friendly, easy service – we do all the hard work, just tell us what you want One-stop shop for all your IT services Assistance and guidance in setup of your email accounts on all of your devices Or bring them in and we’ll do […]

Server Repair and Network Support

Lansalot engineers have been working with servers since 1999, so we are able to offer professional server repair and network support should a problem occur. If your server is down, give us a call. We have experience of Windows server from NT4.0, Windows Server 2000, Windows Server 2003 and SBS 2003, Windows Server 2008 and […]