Telephony Services

VOIP Full Ratecard

VOIP Full Ratecard

Standard Ratecard for VOIP services. This table shows a comprehensive list of all standard call charges. Bespoke customer packages are available on request. Code Route Destination Outbound Minimum Charge Connection Charge 93 Afghanistan Proper 0.3014 0.01 0 93 Afghanistan Mobile 0.3792 0.01 0 355 Albania Proper 0.1962 0.01 0 355 Albania Mobile 0.4806 0.01 0 ...
Telephony Dispute and Complaints Policy

Telephony Dispute and Complaints Policy

We are committed to providing an excellent and transparent service to our clients, and resolving queries as quickly as possible. We are required by Ofcom to publish a code of practice, detailing how we will work to resolve any complaints and disputes, and what you can do if a satisfactory resolution can’t be found within ...
Emergency Services Information

Emergency Services Information

We provide access to emergency and non-emergency services through our service. Emergency services are available on 999 and 112, whilst non-emergency services include 101, 111, and services starting 116. Calls made via VoIP to the emergency services including 999, 112 and any other such numbers; i. are delivered initially to a contact centre, who will ...
Tariffs and Charges – VOIP Services (Voice over Internet Protocol)

Tariffs and Charges – VOIP Services (Voice over Internet Protocol)

Our Hosted VOIP PBX system is charged at 3 rates, Bronze, Silver or Gold. All extensions are billed at the same rate per month of £7.50 | £10 | £12.50 Bronze service includes only basic access to the system and support for issues. It does not include any changes you require us to make to ...
Tariffs and Charges – Traditional Telephone Services

Tariffs and Charges – Traditional Telephone Services

Traditional telephony services we offer include: Analogue Line Installation = £99 Analogue Line Rental per month (No Care/Standard Care/Ultra Care) NA | £17 | £29 VDSL Broadband activation = £50 VDSL Broadband, per month, speed Up to 40/10 or 80/20 £30 | £35 Mobile Broadband packages are 30-day SIM-only contracts, where cost per month is ...