UK Number Porting Process

Number porting is the process of keeping your telephone number when you change supplier. Technology has made the technical aspect of this process easier for providers to achieve, but the paperwork process involved can be incredibly frustrating. Aside from the commercial and technical relationships required to be in-place between providers before porting is possible, the […]

Working from home Guidance – VOIP phones

With the Coronavirus progressing and advice from government that we should work from home where possible, many customers are asking us about the options for answering their phones from home. Here’s a quick rundown of the options:   Forward to mobile: It is possible to forward calls to your mobile but typically forwarding a main […]

Is cloud computing for me?

Is cloud computing for me? A question I am being asked more often. My answer is always the same – it depends. There is a lot to know about cloud and navigating can be a minefield. Here is the vital information you need to consider before making a decision: 1. What sort of cloud solution […]

Yealink EXP38 – Which button is Which?

If you own a Yealink EXP38 expansion module, you may ask ‘Which button is which’? The EXP38 offers 38 programmable buttons for the T26 and T28 model phones, including dual-colour LEDs which can be lit or flash in green or red. As you look at the unit the buttons are split into 2-column-pairs, and are […]

What is VoIP?

Voip means different things to different people, so let’s look at what voip can do for you.   Background /history Voip is an acronym for Voice over IP – IP being the Internet protocol (gotta love nested acronyms!). The biggest significance of VoIP over traditional telephone systems is theΒ  shift in the technical side of […]