Server Repair and Network Support
Lansalot engineers have been working with servers since 1999, so we are able to offer professional server repair and network support should a problem occur. If your server is down, give us a call. We have experience of Windows server from NT4.0, Windows Server 2000, Windows Server 2003 and SBS 2003, Windows Server 2008 and SBS2008, SBS 2011 and the new Server 2012.
Windows SBS includes a key technology – Microsoft Exchange Server email system, which we are also very familiar with. The option of sharing calendars and contact lists was very useful to a lot of companies and became a major reason to use Microsoft Exchange server. Since the introduction of iPhones, iPads, Blackberrys and Windows Mobile phones using Activesync, and with more people now using a PC at the office in addition to a laptop out of the office, Exchange Server has become an essential part of a small business network. Not only can you access your emails from anywhere, you are looking at a single point of reference; meaning no hunting around for whether a message was sent on one PC or another; all folders syncronize. Changes on your desktop update your phone, changes through the webmail update your laptop.
Why a Server?
Servers are recommended for a number of reasons and add value to networks in different ways. They establish and maintain control of the network, so that passwords are centrally managed and logins can be disabled administratively very quickly and easily. They can facilitate remote access to a network through VPN or Remote Desktop. They are a central location for shared files, and a provide a single point of backup for all of your data.
Lansalot understand that your server is the centre of your network, and when problems occur they can be crippling to your day-to-day operation. Server failure can be catastrophic, and if not dealt with swiftly can turn into days – even months of lost man-hours – aside from the cost of repair. The same can be said about your network infrastructure – the unseen routers, switches and structured CAT5 cabling that make up the transport mechanism for your computers, and connect you to the internet.
Lansalot undertake to proactively monitor your servers and network systems, allowing you to carry on running your business without the worry. We become your outsourced IT-department, monitoring and tweaking systems before they become a problem. Should any problem occur, any of your users can phone or email us – upon which we will ascertain the cause of the fault and work to rectify it immediately.
Unlike some other companies, our Gold Maintenance support is unlimited. That is to say that should we need to visit you 20 times or more in a month for 8 hours each time, we will do so. In reality most issues can be resolved within minutes via remote control, getting you back up and running in double-quick time. Combined with our proactive monitoring system which will alert us to any potential issues, you can rest assured that your IT systems and network are always ready to serve you – as they should be.
We recognise that everyone’s needs are different, so we really need to drill-down a little before building a package for you. This ensures that you get the right level of cover for your all of your needs – operational and financial.
For a bespoke quotation tailored to your exact needs, please drop us a line with some details of the systems you have and the level of cover you need to firstname.lastname@example.org or call one of our friendly staff on 01527 908316.
Lansalot – IT the way it SHOULD be.