Daniel has been working with us for years now and has completed an apprenticeship at Level 3 (Advanced) and Level 4 (Higher) with distinctions across the board. He is now taking on more challenging 3rd line jobs while actively expanding his knowledge and experience both inside and outside of work. He is patient, courteous and attentive on the phone. If you have a challenging issue, he will keep working relentlessly and progress methodically until the issue is resolved wherever possible. If you need someone to dial in to your PC and sort out that annoying little issue then Dan’s your man.